TELEHEALTH SERVICES

There’s something about receiving health care at home – it makes it easier to take small steps towards healthier behaviours, and a happier life.

We’ve delivered telehealth services for over 10 years, offering our clients mental health support, health coaching and parenting advice, in the safety and comfort of their own homes. Recently, we’ve developed telehealth physiotherapy and dietetics to meet the growing need for remotely delivered care.

Physiotherapy and dietetics

You can book a telehealth physiotherapy or dietetics session below. We use video chat for these consultations, so you’ll need a good Wi-Fi connection and, ideally, a laptop or tablet with camera and microphone.

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These consultations can help you:

  • learn more about your condition, including how to manage it
  • get to grips with your posture, stretches and strengthening exercises
  • set goals for becoming more physically active
  • understand workplace ergonomics in your home
  • check in on progress and be reassessed to help you stay on track
  • manage food intolerances and weight management

The sessions can be self-funded or claimed on eligible private health insurance cover. You can also claim through a Medicare-funded plan if you have a referral from your GP.

You can also receive a telehealth physiotherapy or dietetics session through a referral if you’re receiving support from a state and federal-funded program like NDIS, TAC, Worksafe or DVA. You don’t need to book this appointment; your case manager will arrange it for you.

Mental health support

Our mental health program, MindStep®, uses cognitive behaviour therapy to complement the care you receive from your GP, psychologist or psychiatrist. Delivered over the phone, by trained mental health coaches, the confidential program uses evidence-based techniques that support improvement to mental health and wellbeing.

To sign up to MindStep®, you’ll need eligible private health insurance. To find out more, call us on 1300 224 334 to check whether you can access this program through your existing health cover.

Health coaching

Our one-on-one health coaching program, HealthierMe, gives you a structured plan to take small steps towards a healthier life. Delivered over the phone, our coaches share practical tools to achieve goals like stress and sleep management, physical activity and good nutrition.

To sign up to HealthierMe, you’ll need eligible private health cover. To find out more, call us on 1300 224 334 to check whether you can access this program through your existing health cover.

Pregnancy and early parenthood

Our Bump to Baby program offers you vital support as you start or expand your family. Delivered over the phone, it gives you access to your own personal midwife and other health professionals who can offer an understanding and reassuring voice from pregnancy right through the first year of your child’s life.

To sign up to Bump to Baby, you’ll need eligible private health cover. To find out more, call us on 1300 224 334 to check whether you can access this program through your existing health cover.

Wellbeing check

We all need to look after our health and wellbeing more than ever, as we deal with the challenges of a global pandemic. This telephone support line gives you the chance to ask questions about your health, find out about trusted and local services, or talk about the support you could receive through one of our programs.

To receive a wellbeing check, you’ll need eligible private health cover. To find out more, call us on 1300 224 334 to check whether you can access this service through your existing health cover.

To make an appointment call 1800 102 112



9:00am to 5:00pm, Monday to Friday