Managing chronic conditions just got easier

Tailored Health Coaching

HealthierMe is a phone-based health coaching program aimed at supporting your people with the lifestyle and behavioural changes to prevent or help cope with long-term health conditions.

Delivered by accredited and qualified clinicians, HealthierMe combines techniques known to improve health outcomes with a person-centred approach:

Self-management support, e.g. understanding and managing medications, managing conditions like diabetes or osteoporosis.
Behaviour change, e.g. getting active, avoiding injury, managing weight loss.
Care coordination, e.g. navigating the health care system and linking to the services they need.

All HealthierMe programs are individually tailored to the client and designed to work alongside a person’s current treatment plan. Our HealthierMe coaches will work with your client over the phone using telehealth. This can be supplemented by Remedy Healthcare’s experienced in-home healthcare team to assist people from the comfort of their own home, where required.

It’s a win for everyone

Time and again, we’ve seen that when people are supported by a professional health coach, they can measurably improve their health. It’s about giving them the knowledge, confidence and skills to self-manage, so they become activated to make positive behaviour changes, reduce their risks related to chronic disease, and potentially avoid hospital.

Our customer feedback agrees – people who have access to HealthierMe not only feel supported on their health journey, they also report feeling more confident to manage their own health³.

Insurers and the healthcare system benefit too. Integrated care models like HealthierMe have been shown to reduce hospital admission rates by up to 33% and re-admissions by 15-30%⁴.

³Remedy Healthcare. Customer feedback survey 2019
⁴Damery, et al. Does integrated care reduce hospital activity for patients with chronic diseases? An umbrella review of systematic reviews. BMJ Open 2016;6.

Choose the right delivery for your people

We can deliver your HealthierMe service in 3 levels of varying intensity.

Activate

Focus on behaviour activation with health coaching to support self- care and MindStep, if relevant, and automated SMS to capture triggers and avoid hospital.

Optimise

Moderate risks and needs, with more intensive coaching to support self-care, care coordination into community-based services, MindStep, if relevant, and automated SMS to capture triggers and avoid hospital.

Extend

Extended support for complex and multi-morbidity needs, including all of the above plus the option for in- home assessment by a nurse, physio or occupational therapist to support complex conditions, balance or re-ablement.